The CMMI process improvement model is focused on improving the overall processes involved with designing, creating, and supporting technology products and services.  While the overall framework can be confusing, I enjoyed Watts Humphrey’s explanation of the focus for each of the maturity levels in Looking Ahead:

  • Maturity Level 2 – Move an organization from crisis-driven to plan-driven by focusing on the fundamentals that can reduce/prevent crises (planning, configuration management, requirements management, subcontract management, quality assurance)
  • Maturity Level 3 – Create a learning organization by identifying what works best in an organization and standardizing it across the enterprise (e.g. process definition, training, decision making approaches)
  • Maturity Level 4 – Focus on quantitative management and quality control to ensure that processes are measured and improved using tangible measurements
  • Maturity Level 5 – Focus on continuous process improvement, taking best practices from within and outside of the organization and applying them to the organization
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